Privacy Notice

I take the protection of your data seriously. My aim is to provide a personalised and valuable service whilst safeguarding users’ privacy. Collecting some personal information is necessary if I am to satisfy your expectations and requirements and I have set out below what I will do with your personal information.

How the information you provide will be used.

General Data Protection Regulations – Any personal information such as name, postal address, telephone number, and email address given via this form/website will only be used to provide a requested service, kept for a minimum of seven years or in the case of minors until the patient reaches the age of twenty-five (this is to comply with our insurance requirements) and will not be disclosed to any other third party without your prior permission or unless we are required to do so by law.

Visitors to this website

When someone visits this website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Security and Performance

We use a third party service to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the site.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Use of Cookies

This site uses cookies to maintain and keep track of users’ preferences and authenticated sessions, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance.

Disclosure of personal information

We collect contact details via the web site for the purposes of providing a service to existing and potential customers. We will never disclose personal details without the consent of the owner. Details are only held for as long as is necessary to fulfil the service request.

Access to personal information

Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

Please make any such request in writing via our email address mark@shepherd-holistic.co.uk or by post to Mark Shepherd, Manor Farm Barns, Manor Farm, Donnington, Chichester, West Sussex. PO20 7PL
If at any time you feel that we have failed to meet these standards then please either contact us or make a complaint direct to the Information Commissioner using their website www.ico.org.uk/concerns